BIG NEWS

NHS Patient-Led Ordering of Medicines

Putting You in Control of Your Repeat Prescriptions

What Is Patient-Led Ordering?

The NHS is introducing Patient-Led Ordering in GP surgeries. This means patients (or their carers) will now order their repeat prescriptions directly from the GP practice, rather than the pharmacy doing it for them.

You’ll still collect your medicines from your chosen pharmacy — but you will be in charge of when and what to order.

🎯 Why the Change?

This new system is being introduced to:

✅ Reduce medicine waste – stop repeat items being ordered when not needed

✅ Improve safety – make sure only the medicines you still take are ordered

✅ Give you more control – you decide what you need and when

✅ Improve efficiency – reduce unnecessary work for GP and pharmacy staff

 Please see the attached “PLO” PDF Document for more information and support.

PLO information leaflet